Privacy Policy
Eccentric Systems (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains what we collect, why, and your rights under UK GDPR.
Who we are
Eccentric Systems operates at eccentricsystems.co. Contact: mujeeb@eccentricsystems.co
What data we collect
- Name, email address, business name, and responses submitted via our enquiry forms
- Usage data: pages visited, time on site, clicks, scroll depth - collected via Microsoft Clarity and Google Analytics 4
- Cookie data: see our Cookie Policy
Why we collect it
- To respond to your enquiry and assess how we can help your business
- To improve our website based on how visitors use it
- We do not sell your data to third parties
How long we keep it
- Form submissions: retained for 24 months then deleted
- Analytics data: retained per Google and Clarity default retention settings (up to 26 months)
Who we share it with
- Formspree (form processing)
- Microsoft Clarity (session recording and heatmaps)
- Google Analytics (website analytics)
- Cal.com (if you book a call)
All processors are GDPR compliant.
Your rights
Under UK GDPR you have the right to access, correct, delete, restrict, or object to processing of your data. Email mujeeb@eccentricsystems.co. You may also complain to the ICO at ico.org.uk.
Cookies
See our Cookie Policy for full details.
Changes
We may update this policy. The date at the top reflects the latest version.